Ep. 82 – How to Provide Outstanding Customer Service (& Why It’s Necessary) – with Keith Magness

Keith Magness is an accident a car, truck, and motorcycle accident attorney, and providing outstanding client service is the hallmark of his practice. We discuss strategies for running a solo practice, the most important of which is how you form relationships with existing clients.   Resources: Connect with Keith: MagnessLaw.com | klm@magnesslaw.com Listen to episode…

Ep. 81 – Going Solo as a Veteran Attorney – with David Diggs

David Diggs is a well-established and seasoned attorney who has only been practicing solo for about six months. Before going solo, David worked in big law firms for most of his legal career. His challenges and hurdles are a little different than what we’ve discussed in past episodes, but his viewpoint offers an interesting contrast…

Ep. 80 – How Your Web Presence Helps (or Hurts) Your Business – with Chris Yoko

Chris Yoko is the Owner of Yoko Co., a web development and full-service internet presence company that advances the web presence of organizations driven by a purpose beyond profit. They began as a small consulting shop, which aided organizations in their web design and social media endeavors, but as their team grew they began to…

Ep. 79 – A Lesson in Public Speaking for Attorneys – with George Hendley

George Hendley is the Founder & President of The Speakers Academy, an organization that trains business leaders who want the skills and confidence to inspire and influence their listeners. As attorneys, a lot of what we do involves being persuasive and communicating effectively, so I wanted to sit down with George to discuss how we…

Ep. 78 – How to Use Tablets in Your Law Practice – with Brett Burney

Brett Burney is an E-Discovery Consultant – that means he goes all around the country “bridging the chasm between the legal and technology frontiers of electronic discovery.” Brett recently released a new course, iPractice on an iPad, which does just what the name implies: teaching you how to conduct your law practice using an iPad…