264. Delighting Your Customer Across Their Entire Journey with Matt Spiegel

Matt Spiegel was the creator, founder, and CEO of MyCase and has now moved on to found Lawmatics. Lawmatics provides a software solution for attorneys, principally small or solo firms, that works with their practice management system to address the needs of client acquisition and the workflows associated with that process. It also helps create…

263. Using Financial Data to Make Better Decisions, with Brooke Lively

Brooke Lively is the CEO of Cathedral Capital. She and her company help provide the missing piece in understanding the financial picture of the law firm you are trying to manage. Many of us have a bookkeeper and an accountant, but that’s only two-thirds of what you need. They both focus on past finances and…

262. Making an Approachable Business & Brand with Lauren Boyd

Lauren Boyd is an attorney and business owner who is an active, influential part of the entrepreneurial community. She has a law practice, a tangential business that supports her practice, a podcast, a blog, and many other ventures related to entrepreneurs and business owners. She has creative ideas about branding your practice and how to…

261. Outsourcing Your Work to Virtual Assistants, with Meridith McCarty

Meridith McCarty runs a company called McCarty Virtual Services that provides virtual assistants to a variety of industries including coaching and solopreneurs. While they don’t specialize in the legal field, there is much to learn about how they make a great working environment for virtual assistants. They also help teach entrepreneurs how to outsource their…

260. Using Data & KPIs to Make Informed Business Decisions – with Sachin Bakhai

Sachin Bakhai is the CEO of a company called LawKPIs which provides key performance indicators for law firms. It’s not easy to gather data across multiple systems and bring it together in one cohesive, interpretive package. He offers an exciting solution to a problem that many law practitioners face. In the world we live in,…